What Makes Freddy's The Best Fast Food Around

Offering delicious food and providing genuine hospitality to our guests has earned Freddy’s recognition for the best fast food and customer service, as well as industry success. Over the years, Freddy’s has received awards and acclaim from sources like Entrepreneur, Forbes, Newsweek and Thrillist. Three key factors in Freddy’s success are highlighted here, but the easiest way to discover why we have the best fast food around is to come visit us at a location near you!

The Best Fast Food Trifecta

Lauded for our company’s continued expansion and ongoing stability, Freddy’s franchises have appeared on multiple industry lists at Entrepreneur in recent years. However, this recognition and Freddy’s growth stems from the investment in what may be considered the best fast food trifecta: customer service, menu offerings and loyalty programs.

According to the U.S. News, the average person spends anywhere from $2,000-4,000 a year on fast food, depending on the survey source. Understandably, consumers gravitate to fast food establishments that enable them to make the most of their hard-earned money. At Freddy’s, we are committed to providing delicious quality food and family-friendly dining experiences to our guests. Here’s how Freddy’s strives to leverage the best fast food trifecta to our guests’ greatest benefit:

Customer Service

On Newsweek’s America’s Best Customer Service Companies List, Freddy’s has ranked #1 in the Fast-Casual Restaurant Chain category. This accolade is a testament both to our team’s efforts and to our diners’ appreciation of our quick, efficient, thoughtful and responsive service. This recognition is also a reflection of the intention to do things “The Freddy’s Way.” As Freddy’s co-founder, Scott Redler, shared with Forbes, this approach is defined by emphasizing quality and providing genuine hospitality. Further, it means using premium ingredients, cooking food to order and serving hot, fresh food in a clean, family-friendly environment. For both franchisees and guests, Freddy’s is the best fast food to experience or business to run because people are at the heart of it all, as Redler notes. In fact, the origins of Freddy’s are rooted in the family values of its namesake – Freddy Simon. For Freddy’s, the individuals at all of its locations are part of the greater Freddy’s family. Then, at every Freddy’s, our extended family is honored to serve you and your own family.

Menu

The Freddy’s Way promise also translates to its diverse menu. When ordering, Freddy’s offers multiple customization options from sauces, toppings and sides to sizes and combo meal designs to ensure that our cooked-to-order steakburgers or any other menu item is prepared to the guest’s preferences. Freddy’s focuses on transforming premium ingredients into sweet and savory menu items that keep people coming back, like our rich and creamy frozen custard! Additionally, the best fast food restaurants strive to offer a rotation of new, specialty dishes as well as the favorites.

The best fast food restaurants may also receive national acclaim for their food, like recognition at Thrillist’s annual The Fasties. Recently, Freddy’s made the top three in three different menu categories. Honored sandwich items include the Freddy’s Original Double with Cheese and the Freddy’s Crispy Chicken Sandwich (now available in a spicy variation that uses Freddy’s Extra Spicy Jalapeño Fry Sauce and as a club-style option). Rounding out Thrillist’s three dishes of the many that help make Freddy’s the best fast food around are our shoestring fries. Seasoned with Freddy’s Famous Steakburger and Fry Seasoning and also available topped with cheese or chili, this selection can also be enjoyed on its own or as part of a combo meal.

Loyalty Programs

Consistently courteous and efficient customer service as well as a diverse menu utilizing quality ingredients are essential in the best fast food restaurants. Offering an exceptional loyalty program further ensures that diners will return again and again. For example, Freddy’s guests can join the Freddy’s Rewards program online or by downloading the app. Once set up and logged into the account, members can track and redeem points in addition to enjoying other features like finding a Freddy’s location or customizing orders. From the 300 point large fry snack to the 600 point weekend treat of a regular concrete, Freddy’s fans can accumulate points and enjoy related rewards by registering in this loyalty program.

With hundreds of locations across more than 30 different states, Freddy’s aims to provide the best fast food to its guests. Our customers are our priority at Freddy’s, and we’ve designed everything from our customizable sandwiches, meals and frozen custard creations to our loyalty program with their experiences in mind. We look forward to having you try the best fast food around when you visit a Freddy’s near you or schedule an order for carry-out or delivery!